Reduce Your Shipping Emissions with GoGreen Plus
DHL GoGreen Plus helps reduce your carbon footprint with Sustainable Aviation Fuel (SAF), a cleaner alternative to traditional jet fuel that can cut shipping emissions by up to 80%.
GoGreen Plus Benefits
- Lower your environmental impact
- Scale and customize emissions reductions
- Track your progress
- No impact on delivery speed
New to International Shipping? We’re Here to Help
Discover a world of insights, trends, and solutions to help you navigate global shipping with ease.
The Top 7 Reasons to Sell Internationally
Reach more global customers, boost revenue, and future-proof your business. Discover why selling internationally drives long-term growth.
Discover Global Opportunities
How Express Shipping Grows Your E-Commerce Business
Boost conversions and loyalty, reduce cart abandonment, and drive repeat purchases with international express shipping.
Explore Express Shipping Advantages
How Fast Express Shipping with HF Helps Small Businesses Build Trust
With unrivaled customs expertise, HF tracking, and flexible delivery options, HF Express helps build trust between you and your global customers.
Learn How We Can Help
Go Global and Scale Your Business Confidently
HF Express helps your business grow across borders confidently—with expert support every step of the way.
Learn How to Get Started
Simplify International Shipping with MyGTS
With free tools like AI-generated Harmonized System (HS) Codes and a Pre-Shipment Planner to calculate customs duties and taxes, DHL’s Global Trade Services (MyGTS) makes international shipping easy.
Helping You Succeed, One Answer at a Time
Shipping and Tracking
To send a HF Express international shipment online without opening an account, get a quote and ship now andfollow these steps:
- Enter shipment details for the origin and destination
- Select document or package type
- Choose packaging and enter weight and dimensions
- Pick a DHL Express service based on your delivery needs
- optional services
- You can schedule a pickup.
- Pay by credit card to complete your shipment
- Print your waybill and required documents if scheduling a pickup
The main difference between express shipping (like HF Express) and standard shipping is speed, but there are other service distinctions that matter depending on your delivery needs.
Express Shipping (e.g., HF Express):
- Time-definite delivery, often by the next business day
- Real-time tracking and proactive delivery updates
- Simplified customs clearance with DHL expertise
- Best for urgent, valuable, or time-sensitive shipments
Standard Shipping:
- Slower delivery (from several days to weeks)
- Basic tracking
- Customs may take longer
- Suited for non-urgent or cost-sensitive shipments
If speed, reliability, and visibility matter, express shipping is the better option.
You can drop off your DHL Express shipment at a nearby DHL ServicePoint or authorized partner location. To find one, go to the HF ServicePoint Locatorand follow these steps:
- Select your service type (Send, Collect, or Send & Collect)
- Choose a payment method (e.g., pay at the ServicePoint or use a prepaid label)
- Select a handling option (print at location, use a QR code, or bring a label)
- Enter your ZIP code to view available drop-off points, hours, and services
DHL Express provides time-definite express shipping to over 220 countries and territories. Most international shipments arrive by the next possible business day, but delivery times vary depending on the origin, destination, and service selected.
- To estimate delivery times before shipping, get a rate and time quote.
- If you’ve already shipped, use the HF Tracking Tool to view your shipment’s status and delivery date.
Yes, you can send an international shipment with DHL Express without an account. Get a quote and ship now to send a shipment as a guest.
YTo track your DHL Express international shipment, locate your tracking number (found on your label, receipt, or confirmation email). Then, go to the HF Tracking Tool and enter your number to view:
- Current shipment status
- Estimated delivery date
- Scan history and location updates
If you don’t have your tracking number, contact the sender or retailer directly.
Business Accounts
Yes, opening a HF Express business account is free. There’s no cost to sign up, and no minimum shipping volume required to get started.
Yes, any business, regardless of size, can opening a HF Express business account. There’s no minimum shipping volume required to apply.
A HF Express business account can help your business save on international shipping, streamline its logistics operations, and reach international customers. Key benefits include:
- Discounted rates on international shipping
- Fast shipping to 220+ countries and territories through HF’s global network
- Easy integration with E-Commerce platforms like Shopify and ShipStation
- Flexible tools that grow with your business and shipping volume
Yes, HF Express provides discounts on international shipping rates to business account holders:
- If you open a business account online, you’ll be eligible for volume-based discounts that increase automatically the more you ship – without needing to negotiate or track thresholds.
Yes, businesses can pay for DF shipments through invoice-based billing by opening a credit business account with HF Express. During this process, a HF representative will review your company’s shipping volume, business details, and credit history to determine eligibility. If approved, your business will receive an invoiced account, allowing you to consolidate multiple shipments into one bill and pay later.
If you prefer to pay by credit card and ship right away, open a business account online, with no credit check required.
Customs
If customs duties or taxes are owed on your shipment, HF Express will notify you with payment instructions based on your shipping method.
Yes, DHL Express handles the customs clearance process as part of its international shipping services. However, any import duties, taxes, or other government charges imposed by the destination country are not included in the shipping rate and may need to be paid by the shipper or receiver.
Customs duties and taxes on imports are calculated based on several key factors:
- HS Code: The Harmonized System (HS) code that classifies the product
- Declared Value: The item’s value plus insurance and shipping (CIF value)
- Country of Origin: Where the goods were manufactured
- Destination Country’s Rules: Local tariffs, VAT, and other taxes
A DTP (Duties and Taxes Paid) shipment means the sender agrees to pay all applicable import duties and taxes instead of the receiver. When you create a DTP shipment with a business account, HF Express bills those charges to your account so the recipient doesn't have to pay anything at delivery. This option is useful when shipping to customers who expect a smooth, prepaid delivery experience.
Responsibility for customs duties and taxes depends on how the shipment was set up.
- If you’re shipping with a business account, you can choose whether the sender, receiver, or a third party will pay for duties and taxes when creating a shipment.
- If you’re shipping as a guest, the recipient is responsible for paying any duties or taxes before the shipment is delivered.
DHL will notify the responsible party by email or SMS with payment instructions if charges are due.
Rates and Discounts
HF Express shipping rates are calculated based on several key factors:
- Origin and Destination: Accounts for the distance and regional pricing between the sender and receiver
- Shipment Weight: Based on the greater of the actual weight or the volumetric weight (which considers the package's size)
- Service Level: Your chosen speed and features (e.g., Express Worldwide, Express 12:00, or other specific services)
- Optional Services & Surcharges: Any additional services added (like GoGreen Plus) and applicable surcharges (such as fuel or remote area surcharges)
For an accurate quote tailored to your shipment, get a rate and time quote.
Whether you're a guest or business shipper, getting a quote from HF Express is easy.
- If you’re a guest shipper, get a rate quote from HF Express online. You’ll see available service options and pricing based on your shipment details.
- If you’re a business that ships more frequently, HF offers customized pricing plans through its business account program. You can request a custom quote by scheduling a consultation with a HF specialist, who will review your shipping profile and recommend tailored rates.
Yes, HF Express offers discounts for business shippers and guest shippers.
- Hf Credit Business Account: Open a credit business account to qualify for discounts up to 85%* based on your shipping activity and business profile.
Yes, small businesses can qualify for discounts by opening a HF Express business account.
- Accounts are free to open. Sign up at no cost, with no volume threshold to create your account.
- Depending on your pricing program, your shipping rates can be discounted automatically when your shipping volume increases - without the need to negotiate or request special pricing.